When you search for how do you cancel Planet Fitness membership, you’ll find a few evolving methods depending on where you are and when you act. From in-person visits and certified mail to a brand-new online feature—this guide walks you through each step, outlines key dates and fees, and answers your most pressing FAQs.
Official Methods to Cancel Planet Fitness Membership
Before you decide which route to take, it’s important to understand the official methods approved by Planet Fitness. Each one comes with its own advantages depending on your schedule, location, and urgency.
1. In-Person Cancellation at Your Home Club
The traditional and most straightforward approach is to visit the Planet Fitness location where you initially signed up (your “home club”). Ask for a cancellation form at the front desk, complete it with your member ID and signature, and request a confirmation receipt. This ensures the process starts immediately.
2. Certified Mail Cancellation
If visiting the gym isn’t doable, send a written cancellation letter to your home club via certified mail. Include your full name, membership ID, reason for cancellation, and signature. Certified mail gives you proof of delivery and helps avoid future disputes.
Now, with technology reshaping customer service, Planet Fitness has recently introduced a more convenient option.
3. New—Online Cancellation (Available Since May 2025)
As of May 2025, Planet Fitness now allows click-to-cancel for all members via the online portal—no need to scurry to the gym or mail in a letter. This update reflects a commitment to customer experience, although initial cancellation rates saw a slight rise.
This new feature replaced a workaround that some members had been using before 2025.
4. State-Specific Workaround (Prior to May 2025)
Before the universal online option, some members discovered a workaround by changing their home club to a Planet Fitness location in California, where state law required online cancelation options. Though unofficial and sometimes glitchy, it worked for many members.
Understanding Fees, Timing, and Special Conditions
Knowing when and how you cancel can make a big difference in whether you get hit with extra charges. Here’s what to keep in mind before making your move.
Processing Time & Notice Periods
Planet Fitness typically requires up to seven business days to process cancellations and halt charges. If sending via mail, account for delivery time so your request arrives before the next billing date.
According to a Reddit employee post, cancelling between the 11th–16th of the month may still incur the next month’s charge—PF follows a 7-day cancellation window post-billing.
Annual Fee Cut-Off
If you’re approaching your annual fee, submit your cancellation by the 25th of the previous month to avoid being billed again.
Early Termination (Buy-Out) Fee
If your membership includes a minimum commitment period and you cancel early, a $58 buy-out fee may apply.
Alternatives to Cancelling
If you’re on the fence about quitting entirely, you may want to explore some less final options before handing in your cancellation notice.
Membership Freeze
If you’re moving or need a temporary break—say, for medical reasons—ask your club to freeze your membership. This can pause fees and potentially delay annual charges without the hassle of cancelling.
Membership Transfer or Downgrade
Prefer not to cancel but relocate? You can transfer your membership to another club (if it’s at least three months old) for a fee. Or, switch to a lower-cost plan by downgrading your membership—typically in person.
Frequently Asked Questions
1. Can I cancel my Planet Fitness membership online?
Yes! Since May 2025, Planet Fitness allows online cancellation for all members via their member portal.
2. What if I cancel before my minimum commitment term ends?
You may owe a $58 buy-out fee for early termination.
3. When must I submit cancellation to avoid yearly or monthly fees?
For the annual fee, notify by the 25th of the preceding month; for regular billing, allow at least 7 business days or cancel by the 10th–17th, depending on charge date.
4. What if I’m relocating or temporarily can’t use the gym?
You can freeze your membership for a temporary period or transfer it to another club if eligible. Downgrading is also an option.
Wrapping Up: How to Cancel Planet Fitness the Right Way
If you’re wondering how do you cancel Planet Fitness membership, you now know your options—and they’ve just gotten significantly smoother. Whether you choose the in-person route, certified mail, or convenient online cancellation (now available to all members), the key is to plan ahead around timing and fees.
Remember to retain confirmation of your cancellation and monitor your bank account to confirm charges have ceased. Cancelling your Planet Fitness membership should be hassle-free—and thanks to recent updates, it very well can be.
